How to Earn & Redeem Rewards at Firehouse Subs?

Image of the Firehouse Subs Rewards Program promoting the benefits of joining including earning points on purchases special offers and exclusive member rewards perfect for frequent customers looking to save

Welcome to the ultimate guide on how to maximize your Firehouse Subs dining experience! Whether you’re a frequent visitor or a new fan of our hearty subs, this comprehensive guide will walk you through every step of the Firehouse Subs Rewards Program.

From signing up and earning points on each purchase to discovering the most satisfying ways to redeem those points for free meals and exclusive offers, we’ve got all the tips you need to make the most out of every visit to Firehouse Subs.

Does Firehouse Subs Has A Reward Program?

Yes, Firehouse Subs offers a rewarding experience for its patrons through its loyalty program. By participating in this program, members can earn points on every purchase at participating locations, which can be redeemed for a variety of menu items.

How to Join Firehouse Subs Reward Program?

To start earning rewards, you first need to become a member of the Firehouse Subs Rewards Program. Here’s how you can sign up:

  • Download the App: Get the Firehouse Subs App on your smartphone and register.
  • Visit the Website: Alternatively, you can sign up through the Firehouse Subs website at Firehouse Subs by clicking “Sign Up.”

Registration is free, and each individual is allowed one account, which cannot be shared or transferred.

How to Earn Reward Points?

Members earn points based on their purchases at Firehouse Subs. Here’s what you need to know about earning points:

Eligible Transactions: Earn one hundred (100) points for every $1.00 USD spent on up to three eligible transactions per day. These transactions can be made by ordering in-restaurant, through the app, or online, using your member account.

Exclusions: Points are not earned on third-party deliveries, catering orders, or when purchasing or reloading Firehouse Funds® gift cards.

Claiming Points: If you do not use the app or provide your phone number at the time of the transaction, you can still claim points by submitting a support ticket with your receipt through the Support Tool within seven days of purchase.

NOTE:

  • Rewards can only be redeemed when you have sufficient points.
  • Only one reward is redeemable per transaction.
  • A maximum of three rewards can be redeemed per account per day.
  • Rewards redemption transactions cannot include digital or print coupons, offers, or discounts.

How Do I Redeem Firehouse Subs Reward Points?

Here’s how you can redeem the points you accumulate for delicious menu items:

Via the App:

  1. Navigate to the Rewards section.
  2. Activate the reward you wish to use from the available Eligible Menu Items.
  3. Order an item within the Eligible Menu Item category, ensuring your transaction is equal to or greater than $0.50 USD.

On the Website:

  1. Click on ‘My Account’ and then ‘My Rewards’.
  2. Activate the desired reward from the Eligible Menu Items.
  3. Proceed to order an item within the Eligible Menu Item category.

In-Restaurant:

  1. Log in to your account via the App or Website.
  2. Activate the reward from the available Eligible Menu Items.
  3. At the time of purchase, either show the 10-digit “Rewards Badge” code on the “Earn” tab or provide your phone number.

 

Menu Items and Points Required for Redemption

Redeem your points for various menu items available at Firehouse Subs:

  • Desserts: 4,000 Points
  • Small Subs: 8,000 Points
  • Salads: 12,000 Points
  • Medium Subs: 12,000 Points
  • Large Subs: 15,000 Points
  • Standard Platter: 75,000 Points
  • Deluxe Platter: 80,000 Points
  • Standard Platter Pack: 170,000 Points
  • Deluxe Platter Pack: 175,000 Points

How to Earn Firehouse Subs Rewards Points Faster?

Members can enjoy additional benefits and earn points faster through special offers:

  • Point Accelerators and Challenges: Participate in limited-time events and challenges to earn points at a higher rate or to win specific rewards.
  • Personalized Offers: Based on purchase habits, members might receive customized offers to earn or redeem points in new ways.

Frequently Asked Questions

What happens if I want to redeem points for an item that includes additional modifications?

If points are redeemed for an item that includes modifications such as extra bacon or cheese, the cost of these modifications will be charged separately.

How long do I have to use my points before they expire?

Firehouse Subs points expire 180 days after your last eligible transaction. Ensure you have at least one eligible transaction every 180 days to keep your points active.

Can I use coupons or other discounts with my reward redemption?

No, digital or print coupons, offers, or discounts cannot be used in transactions where rewards are redeemed.

Conclusion

In Conclusion, the Firehouse Subs Rewards Program is designed to enrich your dining experience by rewarding your loyalty with delicious benefits. Sign up today and start earning points towards your favorite meals while enjoying the diverse offerings from Firehouse Subs.